Outage in Dutchie
New Mexico Medical Issue
Resolved Minor
February 12, 2026 - Started 2 days ago
- Lasted about 3 hours
Incident Report
We are currently investigating an issue affecting medical sales for dispensaries in New Mexico. Recreational sales are not impacted. Our team is actively working with our integration partner to resolve the issue and will provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 02/12/2026 09:04PM
A fix has been deployed to resolve issues affecting medical patient transactions for dispensaries in New Mexico. Our team is actively monitoring to confirm full resolution. We will provide a final update once monitoring is complete.
IDENTIFIED
2 days ago - at 02/12/2026 08:14PM
We have identified the cause of the issue affecting medical sales for dispensaries in New Mexico. Our team is actively working with our integration partner to implement a fix. Recreational sales are not impacted. We will provide further updates as the fix is deployed.
INVESTIGATING
2 days ago - at 02/12/2026 07:28PM
We are currently investigating an issue affecting medical sales for dispensaries in New Mexico. Recreational sales are not impacted. Our team is actively working with our integration partner to resolve the issue and will provide updates as more information becomes available.
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