Florida BioTrack Customer Lookup Outage

BioTrack Florida patient lookups are now returning successful responses. The issue originated from the state's MMUR patient registry and has been restored. We are monitoring to ensure stability and will provide a final update once confirmed.

Florida’s MMUR, is currently experiencing an outage affecting patient lookup services. As a result, Florida dispensaries may be unable to complete patient lookups at the point of sale. We are monitoring the MMUR outage and will provide updates as the state registry is restored

Florida’s MMUR, is currently experiencing an outage affecting patient lookup services. As a result, Florida dispensaries using Dutchie POS may be unable to complete patient lookups at the point of sale. We are monitoring the MMUR outage and will provide updates as the state registry is restored

We are investigating an issue affecting patient lookup functionality for Florida dispensaries using BioTrack. Customers in Florida may experience errors when attempting to look up patients at the point of sale. Our team is actively working to resolve this and we will provide updates as more information becomes available.