Outage in Dutchie
New Mexico BioTrack is down
Resolved Minor
June 12, 2026 - Started 9 days ago
- Lasted about 3 hours
Incident Report
We are currently investigating an issue affecting New Mexico dispensary operators experiencing errors when completing transactions. BioTrack has been contacted and we are working with their team to resolve this as quickly as possible. Other regions are not impacted. We will provide an update as soon as we have more information.
Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 06/12/2026 06:53PM
We are now seeing successful sales from BioTrack New Mexico. We are continuing to monitor the situation.
INVESTIGATING
9 days ago - at 06/12/2026 06:22PM
We are currently investigating an issue affecting New Mexico dispensary operators experiencing errors when completing transactions. BioTrack has been contacted and we are working with their team to resolve this as quickly as possible. Other regions are not impacted. We will provide an update as soon as we have more information.
Latest Dutchie outages
BioTrack (New Mexico) — Traceability Errors Surfacing as Invalid Login Credentials at Checkout - 1 day ago
Menu Sync Distruption - 3 days ago
Merrco Payments Interruption - 5 days ago
SMS and Email Campaign Delays - 10 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
