Outage in Dwolla

Experiencing issues processing Real-Time Payment (RTP) transfers

Resolved Minor
December 16, 2024 - Started 5 days ago - Lasted about 23 hours
Official incident page

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Outage Details

At approximately 8pm Central Time on 12/14/2024, we began experiencing issues processing RTP transfers. RTP Transfer attempts in the API are failing with an HTTP 400 error. This issue only impacts users creating RTP transfers. We are currently actively investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.
Components affected
Dwolla API - Production
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/17/2024 02:59PM

This incident has been resolved.

MONITORING 5 days ago - at 12/17/2024 04:50AM

RTP transfer functionality has been restored to all Dwolla funding sources.

IDENTIFIED 5 days ago - at 12/16/2024 11:36PM

We are continuing to roll out the fix that will restore RTP functionality for all funding sources created at Dwolla. The rollout is in progress and we will continue to monitor its progress until it completes.

IDENTIFIED 5 days ago - at 12/16/2024 07:14PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 12/16/2024 03:34PM

At approximately 8pm Central Time on 12/14/2024, we began experiencing issues processing RTP transfers. RTP Transfer attempts in the API are failing with an HTTP 400 error. This issue only impacts users creating RTP transfers. We are currently actively investigating the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.

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