Outage in Dwolla

Delay in processing ACH transactions and delivery of related webhooks in production

Resolved Minor
December 23, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.
Components affected
Dwolla API - Production
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/23/2024 04:20PM

This incident has been resolved. All transfers statuses have been updated and webhooks have been delivered.

Please note: As a result, this impacted the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at 1:00 PM CT. We will be sending out communications with additional details to Dwolla customers that have been impacted. We apologize for the inconvenience.

IDENTIFIED about 1 month ago - at 12/23/2024 01:54PM

We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today.

We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

Latest Dwolla outages

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Experiencing Intermittent HTTP 500 Errors and Connectivity Issues - 2 months ago
Delay in processing Same-Day ACH transactions - 4 months ago
Delay in exporting of Same-day ACH debit and credit transactions - 9 months ago

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