Outage in Dynatrace

Increase in false "Host ungracefully rebooted" problem occurrences

Resolved Minor
February 25, 2025 - Started 14 days ago - Lasted about 23 hours

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Outage Details

We are currently investigating an issue where upgrading agents to version 1.307 has caused an increase in false host reboot problems.
If you're experiencing this issue, please create a support ticket as we have a workaround available.
We will continue to update here as the investigation continues. We apologize for the inconvenience this has caused.
Latest Updates ( sorted recent to last )
14 days ago - at 02/25/2025 09:29PM

We are currently investigating an issue where upgrading agents to version 1.307 has caused an increase in false host reboot problems.
If you're experiencing this issue, please create a support ticket as we have a workaround available.
We will continue to update here as the investigation continues. We apologize for the inconvenience this has caused.

14 days ago - at 02/26/2025 12:23AM

We are continuing to investigate this issue.

If you're experiencing this issue, please create a support ticket as we have a workaround available.
We apologize for the inconvenience this has caused.

14 days ago - at 02/26/2025 09:29AM

We have identified the issue and are actively working on the permanent fix.

If you are experiencing this problem, please create a support ticket, as we have a workaround available. We apologize for the inconvenience this has caused.

13 days ago - at 02/26/2025 04:00PM

We will begin rolling out the permanent fix shortly.

If you are experiencing this problem meanwhile, please create a support ticket, as we have a workaround available. We apologize for the inconvenience this has caused.

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