Outage in e-Boks

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Resolved Major

October 08, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

Components affected

e-Boks web client users - Denmark e-Boks web client company - Denmark

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/08/2025 08:35AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 10/08/2025 07:56AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/08/2025 07:12AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/08/2025 07:11AM

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse.
Det er muligt at logge på e-Boks via app.

There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction.
It is still possible to log in to e-Boks via the app.

Latest e-Boks outages

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - 11 days ago

e-Boks are experiencing operational disturbances - 21 days ago

e-Boks are experiencing operational disturbances - about 2 months ago

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution - about 2 months ago

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