Easypost Outage History

EasyPost customers were unable to add bank accounts through their dashboard for 2.8 hours due to an unexpected change made by their payment provider affecting the Stripe API. The company worked with the payment provider to implement a fix and restore bank account linking functionality.

A DAI Post SSL certificate expired, preventing Easypost from securely connecting to DAI Post servers and potentially blocking some shipping rate calculations and label purchases. The issue was identified after the certificate expired and affected the DAI Post integration service. The problem was resolved after 3.2 hours when Easypost implemented a configuration change requested by DAI Post.

EasyPost experienced a 4.2-hour outage affecting all Purolator shipment functions due to an API outage on Purolator's end. The issue impacted users' ability to process shipments through the Purolator carrier integration. The outage was resolved when Purolator restored their API services, though error rates remained elevated during recovery.

EasyPost's Tracking service experienced elevated errors for 54 minutes due to a deployment issue. The incident affected the Tracking component, preventing normal tracking functionality. The service was restored to normal operations after EasyPost resolved the deployment-related problems.

EasyPost experienced a major outage affecting all Canada Post shipment functions due to an API outage on Canada Post's end. The incident lasted 3.4 hours and impacted users' ability to process any Canada Post-related shipping operations. The issue was resolved after EasyPost worked with Canada Post to restore their API functionality.