Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

eazyBI Outage History

Every past eazyBI outage tracked by IsDown, with detection times, duration, and resolution details.

There were 42 eazyBI outages since September 2017. The 13 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 23, 2026

April 2026: On some sites the Assets object schema and the Assets custom fields import returns an error.

Detected Apr 23, 2026 4:25 PM EDT · Resolved Apr 24, 2026 3:57 AM EDT · Duration about 12 hours

The eazyBI service experienced an issue where Assets object schema and Assets custom fields import returned errors on some sites, affecting the Web App component. The problem was identified and a fix was implemented after 11.5 hours, with the incident fully resolved following a monitoring period.

Major March 24, 2026

March 2026: There are problems with eazyBI for Confluence app authorization

Detected Mar 24, 2026 4:01 AM EDT · Resolved Mar 24, 2026 4:55 AM EDT · Duration about 1 hour

The eazyBI for Confluence app experienced authorization problems that prevented users from accessing the web application for 54 minutes. The issue was identified as being related to an Atlassian incident, and the eazyBI team coordinated with Atlassian to resolve the authorization failures. A fix was implemented and monitored before the incident was fully resolved.

Major March 16, 2026

March 2026: eazyBI was unavailable due to database connection problems.

Detected Mar 16, 2026 2:17 AM EDT · Resolved Mar 16, 2026 8:03 AM EDT · Duration about 6 hours

eazyBI experienced a major outage lasting 5.8 hours due to database connection problems, making the Web App and Docs unavailable to users. The engineering team implemented a fix and monitored the system for stability. The incident was fully resolved with all services restored to normal operation.