Outage in EBANX
Degraded performance on PagoEfectivo payments
Resolved MajorIncident Report
As of May 7th, 2025, at 11:32 UTC, we’re observing issues affecting PagoEfectivo payment processing. Our team is actively monitoring the situation alongside the provider.
Some merchants may experience delays or failures when creating or processing payments through PagoEfectivo.
We’ll provide updates as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/07/2025 03:58PM
The issue affecting our communication with PagoEfectivo has been resolved. As of 15:08 UTC, service has returned to normal, and all operations are functioning as expected.
We’ll continue to monitor the situation closely and will follow up with a summary report if needed.
IDENTIFIED
12 months ago - at 05/07/2025 03:05PM
As of May 7th, 2025, at 11:32 UTC, we’re observing issues affecting PagoEfectivo payment processing. Our team is actively monitoring the situation alongside the provider.
Some merchants may experience delays or failures when creating or processing payments through PagoEfectivo.
We’ll provide updates as soon as more information becomes available.
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