Outage in EBANX
[Payout] [Mexico] SPEI Incident
Resolved MajorIncident Report
Payout processing is not being completed by the provider Arcus, an emergency maintenance window has been registered until 3pm UTC
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/10/2026 03:22PM
Payout processing is not being completed by the provider Arcus, an emergency maintenance window has been registered until 3pm UTC.
We received information that Arcus was experiencing some instability, but they have already informed us that everything is fine now. We checked here and the payouts are already being processed correctly.
INVESTIGATING
4 days ago - at 04/10/2026 01:52PM
Payout processing is not being completed by the provider Arcus, an emergency maintenance window has been registered until 3pm UTC
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