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Outage in EBSCO

Service Issue Reported – Full Text Finder and additional services

Resolved Minor
October 26, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

EBSCO experienced a 26.9-hour service disruption affecting Full Text Finder, Publication Finder, and Holdings Management, with impacts on incoming and outgoing linking. Access to all products was restored during the incident, though a residual issue causing delays in Holdings Management updates required additional remediation. All issues were fully resolved on October 27, 2026.

We have received reports of issues with accessing Full Text Finder, Publication Finder and Holdings Management. This may have an impact on incoming and outgoing linking. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/27/2026 09:44PM

All known issues are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

IDENTIFIED 1 day ago - at 10/27/2026 03:24PM

We appreciate your patience while we investigated the reported access issues. Currently we have restored access to all products and our teams have identified, and are working to resolve, a remaining issue that is causing changes made in Holdings Management not to be reflected in a timely manner.

INVESTIGATING 2 days ago - at 10/26/2026 06:54PM

We have received reports of issues with accessing Full Text Finder, Publication Finder and Holdings Management. This may have an impact on incoming and outgoing linking. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

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