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EBSCO Outage History

Every past EBSCO outage tracked by IsDown, with detection times, duration, and resolution details.

There were 201 EBSCO outages since April 2020. The 26 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 8, 2026

April 2026: Service Issue Reported – Adobe DRM Full eBook Downloads Error

Detected Apr 8, 2026 9:12 AM EDT · Resolved Apr 9, 2026 8:34 AM EDT · Duration about 23 hours

EBSCO experienced a 23.4-hour service disruption affecting the download of full Adobe DRM-protected eBooks due to Adobe-driven third-party maintenance. Users were unable to download complete eBook files during this period. The issue was resolved and full eBook download functionality was restored.

Minor March 27, 2026

March 2026: Service Issue Reported – ***Full Text Finder Resolver-Timeout Error ***

Detected Mar 27, 2026 10:05 AM EDT · Resolved Mar 27, 2026 10:29 AM EDT · Duration 24 minutes

EBSCO's Full Text Finder Resolver experienced upstream request timeout errors that prevented customers from accessing the service. The issue affected the Full Text Finder component and lasted 24 minutes. Engineering teams investigated and resolved the timeout errors, restoring normal service functionality.

Minor March 26, 2026

March 2026: Service Issue Reported – EBSCOhost EBSCO Discovery Service Personalization, Functionality, and Linking Issues

Detected Mar 26, 2026 12:15 PM EDT · Resolved Mar 26, 2026 12:29 PM EDT · Duration 13 minutes

EBSCO experienced a 13-minute service disruption affecting EBSCOhost Research Databases and EBSCO Discovery Service, with users reporting problems with personalization features, general functionality, and resource linking. The engineering team investigated and resolved all reported issues. Users were advised to contact Customer Support if problems persisted after the resolution.

Major March 14, 2026

March 2026: Service Issue Reported – Flipster

Detected Mar 14, 2026 11:39 AM EDT · Resolved Mar 14, 2026 12:17 PM EDT · Duration 38 minutes

EBSCO's Flipster service experienced a major outage that affected users for 38 minutes. Engineering teams investigated and resolved the reported issues. The service has been restored to normal operation.

Minor March 10, 2026

March 2026: Service Issue Reported – Displaying PDFs on EHOST

Detected Mar 10, 2026 6:47 AM EDT · Resolved Mar 10, 2026 9:16 AM EDT · Duration about 3 hours

EBSCO experienced an issue where PDFs were not displaying properly on EBSCOhost Research Databases, preventing users from accessing document content. The problem affected the EBSCOhost platform for 2.5 hours while engineering teams investigated. The issue was resolved and PDF display functionality was restored.

Major March 4, 2026

March 2026: Service Issue Reported – Stacks

Detected Mar 4, 2026 6:38 PM EST · Resolved Mar 4, 2026 9:36 PM EST · Duration about 3 hours

EBSCO's Stacks service experienced a major outage that lasted 3 hours. The incident affected the Stacks component, preventing normal service functionality. The engineering team investigated and resolved the issues, restoring full service.

Minor March 3, 2026

March 2026: Service Issue Reported – Full Text Retrieval

Detected Mar 3, 2026 2:21 PM EST · Resolved Mar 3, 2026 2:40 PM EST · Duration 19 minutes

EBSCO experienced an intermittent issue with full text article retrieval that affected their Additional Services component. Users reported problems accessing full text articles during the incident. The issue was resolved after 19 minutes of investigation by the engineering team.