Outage in Edmentum

Courseware and Exact Path Incident

Resolved Major
November 14, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with login for Courseware and Exact Path.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/14/2024 09:53PM

The issue has been resolved. We will continue to monitor.

MONITORING 2 months ago - at 11/14/2024 08:46PM

A fix has been implemented and services are operating as expected. We will continue to monitor performance.

INVESTIGATING 2 months ago - at 11/14/2024 08:41PM

We are currently investigating an issue with login for Courseware and Exact Path.

source IsDown Service outage impacting user logins Reports started 4 minutes before official outage was reported

Users report inability to access services due to 504 errors, server error messages, and failed identity service validations.

Latest Edmentum outages

Apex Incident - about 1 month ago
Apex issue - about 2 months ago
Exact Path issue - about 2 months ago
Genius SIS Incident - about 2 months ago

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