Outage in Edmentum

Courseware and Exact Path Incident

Resolved Major
November 14, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with login for Courseware and Exact Path.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/14/2024 09:53PM

The issue has been resolved. We will continue to monitor.

MONITORING about 1 year ago - at 11/14/2024 08:46PM

A fix has been implemented and services are operating as expected. We will continue to monitor performance.

INVESTIGATING about 1 year ago - at 11/14/2024 08:41PM

We are currently investigating an issue with login for Courseware and Exact Path.

source IsDown Service outage impacting user logins Reports started 4 minutes before official outage was reported

Users report inability to access services due to 504 errors, server error messages, and failed identity service validations.

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