Outage in Edmentum
Exact Path and Courseware Login Issues
Resolved MajorIncident Report
Exact Path and Courseware are experiencing issues whereby learners and educators are unable to login to ELF. This is a system-wide disruption.
Teams are investigating and working to restore normal service as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/29/2025 12:59PM
This issue has been resolved.
If a customer continues to experience any issues, please have them contact our Support Team via phone, email, or chat.
Thank you for your support.
INVESTIGATING
about 1 month ago - at 09/29/2025 12:41PM
Exact Path and Courseware are experiencing issues whereby learners and educators are unable to login to ELF. This is a system-wide disruption.
Teams are investigating and working to restore normal service as quickly as possible.
source IsDown
Widespread service outage and login failures
Reports started 21 minutes before official outage was reported
Service down with common login issues, including login loops and failures across multiple users. Potential SSO configurations changes affecting authentication.
Latest Edmentum outages
Exact Path and Courseware Learners Unable to Login - about 1 month ago
Performance issues: Apex Courses and Tutorials - 2 months ago
Learn and Support Unavailable - 3 months ago
Performance issues: Courseware and Exact Path - 3 months ago
Slowness Logging into Apex Courses and Tutorials - 5 months ago
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