Edmentum's MajorClarity platform experienced a major performance incident lasting approximately one hour, during which users faced login failures, authentication errors, and inability to access parts of the application. The root cause was identified, and a fix was implemented, restoring expected performance. The platform is continuing to be monitored following resolution.
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We have implemented a fix and performance has improved as expected. We will continue to monitor the performance to the platform.
We have identified the root cause and are working to remediate the issue.
We are currently investigating an issue affecting access to the MajorClarity platform. Users may experience login failures, authentication errors, or be unable to access portions of the application.
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