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Outage in Edmentum

LTI/SFTP Integrations with Apex Learning and MajorClarity

Resolved Minor
September 23, 2026 - Started 21 days ago - Lasted 16 days
Official incident page

Incident Report

Summary AI Generated

Edmentum's LTI/SFTP integrations with Apex Learning and MajorClarity were reset, disrupting connectivity for affected customers. The incident lasted approximately 16 days and required customers to obtain updated credentials to restore their integrations. Affected customers were directed to contact customersupport@edmentum.com to get their integrations reconnected.

LTI/SFTP integrations with Apex Learning and MajorClarity have been reset. Customers that have not already received updated credentials can contact customersupport@edmentum.com to get their integration reconnected.

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INVESTIGATING 21 days ago - at 09/23/2026 04:51PM

LTI/SFTP integrations with Apex Learning and MajorClarity have been reset. Customers that have not already received updated credentials can contact customersupport@edmentum.com to get their integration reconnected.

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