Outage in eero

Device Information and other data not loading in eero Insight or eero App

Resolved Major
August 16, 2025 - Started about 1 month ago - Lasted about 11 hours
Official incident page

Need to monitor eero outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including eero, and never miss an outage again.
Start Free Trial

Outage Details

Starting around 17:30 Pacific Daylight Time, data in eero Insight and the eero App is failing to load. We have identified the issue and are working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/16/2025 12:56PM

This incident has been resolved.

MONITORING about 1 month ago - at 08/16/2025 02:02AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 08/16/2025 01:41AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 08/16/2025 01:40AM

Starting around 17:30 Pacific Daylight Time, data in eero Insight and the eero App is failing to load. We have identified the issue and are working on a fix.

Never Miss Third-Party Downtime with the best Status Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4480 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook