Outage in eero
eero Cloud connectivity is degraded due to 3rd party outage
Resolved MinorIncident Report
Summary AI Generated
A third-party service outage degraded eero cloud connectivity, causing incorrect status reporting and disrupting functionality in the eero Mobile Apps and eero Insight. The third-party service recovered relatively quickly, but false outage alerts triggered during the incident required additional cleanup work. The incident was fully resolved after approximately 250 hours, once all false outages were addressed.
A 3rd party service outage is impacting eero cloud connectivity, leading to incorrect status reporting and potentially disrupting functionality in eero Insight and the eero App.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/03/2026 10:58PM
This incident has been resolved and false outages have been addressed.
IDENTIFIED
22 days ago - at 07/24/2026 02:03PM
The 3rd party service outage has recovered and cloud functionality should be back to normal. We're working to address false outages that were triggered.
INVESTIGATING
22 days ago - at 07/24/2026 01:00PM
A 3rd party service outage is impacting eero cloud connectivity, leading to incorrect status reporting and potentially disrupting functionality in eero Insight and the eero App.
Latest eero outages
High latency and load times when using eero Insight - 11 days ago
Some False Positives on Outage Reporting - 4 months ago
Certificate errors when accessing eero Insight - 9 months ago
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