Outage in eero

Temporary loss of device-related events in Event Stream and Device health pages

Resolved Minor
October 01, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

We're investigating an issue that's causing a temporary loss of device events that display in the Event Stream and Device health pages.
Components affected
eero Mobile Apps eero Insight

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/01/2025 05:54PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/01/2025 05:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 10/01/2025 02:26PM

We're investigating an issue that's causing a temporary loss of device events that display in the Event Stream and Device health pages.

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