Outage in eero

Certificate errors when accessing eero Insight

Resolved Major
December 02, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We've identified an issue that's causing certificate errors when attempting to access eero Insight and are working to address the issue.
Components affected
eero Insight

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/02/2025 07:53PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/02/2025 06:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 12/02/2025 06:34PM

We've identified an issue that's causing certificate errors when attempting to access eero Insight and are working to address the issue.

Latest eero outages

Temporary loss of device-related events in Event Stream and Device health pages - 3 months ago
Device Information and other data not loading in eero Insight or eero App - 5 months ago
Some data is failing to load in eero Insight - 6 months ago
eero Insight outage - 7 months ago
Some Insight dashboards are unavailable for some users - 10 months ago

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