Outage in Egnyte

Intermittent issue in WebUI (US-East Coast)

Resolved Major
March 24, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an issue with our WebUI service in the US-East Coast and are investigating the problem — we will provide you an update in next 30 minutes.
Components affected
Egnyte Web UI Egnyte WebDAV Egnyte Desktop App Egnyte FTP/SFTP Egnyte Login Egnyte Preview Egnyte Search Egnyte Mobile Egnyte Sync Egnyte Reports Egnyte Email Notifications Egnyte Public APIs and Integrations Egnyte Registrations Egnyte TFA

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/24/2023 05:00PM

This incident has been resolved.

MONITORING over 2 years ago - at 03/24/2023 04:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 03/24/2023 04:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 03/24/2023 03:59PM

We are continuing to investigate this issue. We'll provide you an update in the next 30 minutes.

INVESTIGATING over 2 years ago - at 03/24/2023 03:46PM

We are experiencing an issue with our WebUI service in the US-East Coast and are investigating the problem — we will provide you an update in next 30 minutes.

Latest Egnyte outages

Intermittent issues in all regions - Desktop App - 7 days ago
Intermittent issue in Office Online in US West Coast, US East Coast and European Region - about 1 month ago
Intermittent issues in US-West Coast - about 1 month ago
Intermittent issues in Egnyte Secure & Govern (US and European region) - about 2 months ago
Intermittent issues with Email Notifications in multiple regions - 2 months ago

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