Outage in Egnyte

Intermittent issue with Desktop App and Web UI (US-East Coast )

Resolved Minor
April 04, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing a performance issue with our services on the US-East Coast and are investigating the problem — we will provide you an update in the next 30 minutes.
Components affected
Egnyte Search Egnyte Web UI Egnyte Desktop App
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/04/2023 07:14PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/04/2023 06:51PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 04/04/2023 06:24PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 04/04/2023 05:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 04/04/2023 05:48PM

We are continuing to investigate this issue. We'll provide you an update in the next 30 minutes.

INVESTIGATING over 2 years ago - at 04/04/2023 05:19PM

We are continuing to investigate this issue. We'll provide you an update in the next 30 minutes.

INVESTIGATING over 2 years ago - at 04/04/2023 04:54PM

We are experiencing a performance issue with our services on the US-East Coast and are investigating the problem — we will provide you an update in the next 30 minutes.

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