Outage in Egnyte

Intermittent issues in US-West Coast

Resolved Major
August 08, 2023 - Started about 2 years ago - Lasted 44 minutes
Official incident page

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Outage Details

We are currently investigating issues in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Desktop App Egnyte Sync Egnyte WebDAV Egnyte Web UI
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/08/2023 05:13PM

We are pleased to inform you that the incident has been resolved. Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING about 2 years ago - at 08/08/2023 04:56PM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

INVESTIGATING about 2 years ago - at 08/08/2023 04:33PM

We are currently investigating issues in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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