Outage in Egnyte

Intermittent issues in US-West Coast

Resolved Minor
October 16, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating issues in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/16/2024 08:00AM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING 2 months ago - at 10/16/2024 07:58AM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 10/16/2024 07:54AM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

IDENTIFIED 2 months ago - at 10/16/2024 07:30AM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING 2 months ago - at 10/16/2024 07:20AM

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

INVESTIGATING 2 months ago - at 10/16/2024 06:53AM

We are currently investigating issues in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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