Outage in Egnyte

Intermittent issues (search) in US-East Coast

Resolved Minor
October 24, 2024 - Started 12 months ago - Lasted 21 minutes
Official incident page

Incident Report

We are currently investigating issues related to search functionality in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Search

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/24/2024 03:08PM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING 12 months ago - at 10/24/2024 03:01PM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

IDENTIFIED 12 months ago - at 10/24/2024 03:00PM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING 12 months ago - at 10/24/2024 02:47PM

We are currently investigating issues related to search functionality in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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