Outage in Egnyte

Intermittent issues in European region

Resolved Minor
November 05, 2024 - Started 12 months ago - Lasted 33 minutes
Official incident page

Incident Report

We are currently investigating issues in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Web UI Egnyte Preview Egnyte Reports Egnyte WebDAV Egnyte Desktop App Egnyte Mobile Egnyte Sync Egnyte FTP/SFTP Egnyte Email Notifications Egnyte Public APIs and Integrations Egnyte Registrations Egnyte TFA Egnyte Login Egnyte Search

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/05/2024 05:01AM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING 12 months ago - at 11/05/2024 04:53AM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

INVESTIGATING 12 months ago - at 11/05/2024 04:30AM

We are currently investigating issues in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Latest Egnyte outages

Intermittent issues in all regions - Desktop App - 7 days ago
Intermittent issue in Office Online in US West Coast, US East Coast and European Region - about 1 month ago
Intermittent issues in US-West Coast - about 1 month ago
Intermittent issues in Egnyte Secure & Govern (US and European region) - about 2 months ago
Intermittent issues with Email Notifications in multiple regions - 2 months ago

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