Outage in Egnyte

Intermittent issues in Egnyte Secure & Govern

Resolved Major
December 20, 2024 - Started 1 day ago - Lasted 28 minutes
Official incident page

Need to monitor Egnyte outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Egnyte, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating issues with our Secure & Govern service in the United States and European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte UI
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/20/2024 12:32PM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING 1 day ago - at 12/20/2024 12:29PM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

IDENTIFIED 1 day ago - at 12/20/2024 12:15PM

Our team has identified the issue and we're actively working on a fix - only the direct login via https://login.egnyteprotect.com is affected. As a workaround, you can log in to Secure & Govern portal by logging in to your Egnyte Connect domain and selecting Secure & Govern access in the upper left corner. We will provide an update within the next 30 minutes.

INVESTIGATING 1 day ago - at 12/20/2024 12:08PM

We are currently investigating issues with our Secure & Govern service in the United States and European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Be the first to know when Egnyte and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime