Outage in Egnyte

Intermittent Web Interface issues in US-East Coast, US-West Coast and EU regions

Resolved Major
May 14, 2025 - Started about 7 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating issues with our WebUI service in the US West Coast, US East Coast and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Web UI Egnyte UI
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 05/14/2025 07:45PM

This incident has been resolved.

MONITORING about 4 hours ago - at 05/14/2025 07:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 4 hours ago - at 05/14/2025 06:58PM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING about 5 hours ago - at 05/14/2025 06:37PM

We continue to investigate the issue and will provide an update within the next 30 minutes.

INVESTIGATING about 5 hours ago - at 05/14/2025 06:07PM

We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.

INVESTIGATING about 6 hours ago - at 05/14/2025 05:36PM

We continue to investigate the issue and will provide an update within the next 30 minutes.

INVESTIGATING about 6 hours ago - at 05/14/2025 05:06PM

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

INVESTIGATING about 7 hours ago - at 05/14/2025 04:35PM

We are currently investigating issues with our WebUI service in the US West Coast, US East Coast and European regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Latest Egnyte outages

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Intermittent issues in WebUI (US-East Coast) - 16 days ago
Intermittent issues in US-East Coast - about 1 month ago
Intermittent issues in WebUI (US-East Coast) - about 2 months ago

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