Outage in Egnyte
Intermittent issues with Azure SSO login (All regions)
Resolved MajorIncident Report
Summary AI Generated
Egnyte experienced intermittent Azure SSO login issues across all regions for 71.6 hours, preventing users from accessing the service through single sign-on authentication. The issue was identified as vendor-side (Microsoft-related) and required collaboration with Microsoft to investigate and resolve. While the underlying vendor issue remained unresolved, Egnyte provided remediation plans to all affected customers and offered workarounds through their support team.
We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 03/19/2026 04:13PM
The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers.
We apologize for any inconvenience and thank you for your patience.
INVESTIGATING
2 days ago - at 03/17/2026 10:44AM
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.
INVESTIGATING
2 days ago - at 03/17/2026 07:43AM
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.
INVESTIGATING
3 days ago - at 03/17/2026 04:38AM
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.
INVESTIGATING
3 days ago - at 03/17/2026 01:31AM
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.
INVESTIGATING
3 days ago - at 03/16/2026 10:26PM
We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.
INVESTIGATING
3 days ago - at 03/16/2026 09:02PM
We are actively investigating the issue and will provide an update on the situation within the next 3 hours.
INVESTIGATING
3 days ago - at 03/16/2026 08:04PM
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
INVESTIGATING
3 days ago - at 03/16/2026 07:07PM
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
INVESTIGATING
3 days ago - at 03/16/2026 06:09PM
We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.
INVESTIGATING
3 days ago - at 03/16/2026 05:41PM
We continue to investigate the issue and will provide an update within the next 30 minutes.
INVESTIGATING
3 days ago - at 03/16/2026 05:12PM
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
INVESTIGATING
3 days ago - at 03/16/2026 04:43PM
We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Latest Egnyte outages
Intermittent issues in WebUI and Desktop App (US-West region) - about 1 month ago
Intermittent issues in Egnyte Secure & Govern (US region) - about 1 month ago
Intermittent issues in Public APIs and Integrations (US-East region) - about 1 month ago
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