Outage in Egnyte
Login issues in US-West region
Resolved MajorIncident Report
Summary AI Generated
Egnyte experienced login issues in the US-West region that prevented users from accessing the service. The incident was classified as major and affected the Login component for approximately 5 minutes. The team investigated and resolved the issue, restoring normal service functionality.
We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte LoginTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/09/2026 12:26PM
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
MONITORING
6 days ago - at 06/09/2026 12:20PM
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
INVESTIGATING
6 days ago - at 06/09/2026 11:59AM
We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Latest Egnyte outages
Issues in Egnyte Secure & Govern (EU and US regions) - 14 days ago
Intermittent Issues with the Desktop App (US and EU Regions) - about 1 month ago
Intermittent issues in US-East region - about 1 month ago
Performance degradation in US-East and US-West region - about 1 month ago
Intermittent issues in WebUI (US-East region) - about 2 months ago
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