Outage in Egnyte

Intermittent issues in WebUI (US-West Coast)

Resolved Minor
February 05, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating issues with our WebUI service in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/05/2025 07:57PM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

IDENTIFIED about 1 month ago - at 02/05/2025 07:48PM

We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

IDENTIFIED about 1 month ago - at 02/05/2025 07:19PM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING about 1 month ago - at 02/05/2025 06:51PM

We continue to investigate the issue and will provide an update within the next 30 minutes.

INVESTIGATING about 1 month ago - at 02/05/2025 06:19PM

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

INVESTIGATING about 1 month ago - at 02/05/2025 05:52PM

We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.

INVESTIGATING about 1 month ago - at 02/05/2025 05:27PM

We continue to investigate the issue and will provide an update within the next 30 minutes.

INVESTIGATING about 1 month ago - at 02/05/2025 05:02PM

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

INVESTIGATING about 1 month ago - at 02/05/2025 04:35PM

We are currently investigating issues with our WebUI service in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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