Outage in Egnyte

Intermittent issues in WebUI & Desktop App (US-West Coast)

Resolved Minor
March 24, 2025 - Started 7 months ago - Lasted 15 minutes
Official incident page

Incident Report

We are currently investigating issues with our WebUI & Desktop App services in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Web UI Egnyte Desktop App

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/24/2025 04:27PM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING 7 months ago - at 03/24/2025 04:25PM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

INVESTIGATING 7 months ago - at 03/24/2025 04:14PM

We are currently investigating issues with our WebUI & Desktop App services in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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