Outage in Egnyte
Intermittent issues in WebUI (US-East region)
Resolved MinorIncident Report
Summary AI Generated
Egnyte's WebUI service in the US-East region experienced intermittent issues for 52 minutes, preventing users from accessing the web interface normally. The engineering team implemented a fix and monitored the results before confirming full service restoration. The incident was resolved with all services returning to normal operation.
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/29/2026 04:43PM
Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
MONITORING
2 days ago - at 04/29/2026 04:32PM
We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.
INVESTIGATING
2 days ago - at 04/29/2026 04:19PM
Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.
INVESTIGATING
2 days ago - at 04/29/2026 03:53PM
We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
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