Outage in Elastic Cloud
AutoOps monitoring data not ingested for subset of deployments
Resolved MajorIncident Report
Summary AI Generated
From July 18 02:40 UTC to July 20 14:00 UTC, a subset of Elastic Agents across all regions failed to report metrics to AutoOps, resulting in monitoring data gaps for affected deployments. The underlying issue was identified and resolved by July 20 14:00 UTC, restoring normal data flow. Affected deployments may still see gaps in their AutoOps monitoring history during that window.
RESOLVED - Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The underlying issue has been corrected and data is flowing normally. Impacted deployments may notice some gaps in their AutoOps monitoring data during this timeframe.
Note this incident has already been resolved, and is being posted retroactively.
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RESOLVED
9 days ago - at 07/21/2026 02:21PM
This incident was resolved on Jul 20 14:00 UTC, and was posted retroactively.
IDENTIFIED
9 days ago - at 07/21/2026 01:45PM
RESOLVED - Between Jul 18 02:40 UTC and Jul 20 14:00 UTC, a subset of Elastic Agents were unable to report metrics to AutoOps across all regions. The underlying issue has been corrected and data is flowing normally. Impacted deployments may notice some gaps in their AutoOps monitoring data during this timeframe.
Note this incident has already been resolved, and is being posted retroactively.
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