Outage in Elements.cloud
False emails about Refresh Token
Resolved MinorIncident Report
Many of our EU customers may have received an email stating that a sync failed due to an expired token. This was caused by a system error that incorrectly triggered the notification and sent it out to most users. The issue has been fixed, and no further false emails are being sent. We apologize for the inconvenience.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/05/2025 09:42AM
This incident has been resolved.
IDENTIFIED
7 months ago - at 09/05/2025 09:19AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 months ago - at 09/05/2025 09:18AM
Many of our EU customers may have received an email stating that a sync failed due to an expired token. This was caused by a system error that incorrectly triggered the notification and sent it out to most users. The issue has been fixed, and no further false emails are being sent. We apologize for the inconvenience.
Latest Elements.cloud outages
AWS network outage impacting Org Sync - 6 months ago
S3 Data Access Performance Issues - 9 months ago
Diagram Editor Outage - 10 months ago
Synchronization failures - 11 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
