Outage in Elements.cloud

Sync failures due to Salesforce outage

Resolved Minor

September 16, 2026 - Started 20 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently observing numerous sync failures in Production due to an ongoing issue on Salesforce's side. Salesforce is returning HTTP 503 (service unavailable / maintenance) errors, which is causing our integrations to fail. This is a Salesforce-side outage, confirmed by widespread reports on Downdetector. Our team is actively monitoring the situation. No action is required from your side — syncs will resume automatically once Salesforce restores service. Sorry for the inconvenience. We'll post an update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 09/16/2026 05:12PM

This incident has been resolved.

MONITORING 20 days ago - at 09/16/2026 11:23AM

We are currently observing numerous sync failures in Production due to an ongoing issue on Salesforce's side.

Salesforce is returning HTTP 503 (service unavailable / maintenance) errors, which is causing our integrations to fail. This is a Salesforce-side outage, confirmed by widespread reports on Downdetector.

Our team is actively monitoring the situation. No action is required from your side — syncs will resume automatically once Salesforce restores service.

Sorry for the inconvenience. We'll post an update as soon as we have more information.

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