Outage in Elements.cloud

Reference model sync fails

Resolved Minor

August 17, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Due to Salesforce performance degradation page load delays reference model sync fails to fetch metadata, link to Salesforce incident - https://status.salesforce.com/incidents/9770

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 08/17/2022 02:03PM

This incident has been resolved.

IDENTIFIED over 3 years ago - at 08/17/2022 12:42PM

The issue has been identified.

MONITORING over 3 years ago - at 08/17/2022 12:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 08/17/2022 12:37PM

Due to Salesforce performance degradation page load delays reference model sync fails to fetch metadata, link to Salesforce incident - https://status.salesforce.com/incidents/9770

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