Outage in Elevate

Fiber Line Damage - Montrose County

Resolved Major

March 22, 2026 - Started about 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

The Elevate Network Operations Center (NOC) has identified a large-scale service outage in Montrose County. Preliminary reports indicate fiber damage due to fire activity near utility poles. Our field crews are already en route to investigate and begin repairs. We will provide updates on this page as new information becomes available. We will post an estimated repair time as soon as possible. We appreciate your patience as we work to restore service as quickly as possible.

Components affected

Elevate Montrose

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/23/2026 02:19AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/23/2026 12:55AM

Our field crews have finished repairs in the Montrose County area, and services have been restored. Elevate's Network Operations will continue monitoring to ensure services are fully operational. Thank you for your patience.

IDENTIFIED about 2 months ago - at 03/22/2026 10:40PM

Repair work will be ongoing throughout this evening. Thank you for your patience as our field crews continue working towards full restoration of services.

IDENTIFIED about 2 months ago - at 03/22/2026 04:52PM

The Elevate Network Operations Center (NOC) has identified a large-scale service outage in Montrose County. Preliminary reports indicate fiber damage due to fire activity near utility poles.

Our field crews are already en route to investigate and begin repairs. We will provide updates on this page as new information becomes available. We will post an estimated repair time as soon as possible.

We appreciate your patience as we work to restore service as quickly as possible.

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