Outage in Elevate
Elevate Service Outage - Montrose and Delta County
Resolved MajorIncident Report
The Elevate Network Operations Center (NOC) has identified an outage impacting subscribers in Montrose and Delta County. Our Network Operations Team is actively working to investigate and resolve the problem and restore services as quickly as possible.
Updates will be posted here as they become available. We appreciate your patience while we work to restore full service.
Components affected
Elevate Phone Elevate TV Elevate Montrose Elevate Delta Elevate Olathe Elevate Cedaredge Elevate Orchard City, Eckart, Austin Elevate Hotchkiss Elevate Paonia Elevate Crawford Elevate Dedicated InternetTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/02/2026 09:28PM
Per our latest report from the Elevate Outside Plant crews and Elevate Engineering, affected services have now been restored. The Elevate Network Operations Center (NOC) will continue to monitor the network and impacted subscribers to ensure stability.
If you are still experiencing service issues, please contact our 24-hour Technical Support line at 1-844-386-8744.
Thank you for your patience as we worked toward a resolution.
MONITORING
17 days ago - at 04/02/2026 05:37PM
Elevate Engineering had identified fiber damage and has rerouted subscriber traffic. The damaged fiber has been located and repairs are underway. Elevate NOC will continue to monitor the situation and post updates as they become available.
INVESTIGATING
17 days ago - at 04/02/2026 05:29PM
The Elevate Network Operations Center (NOC) has identified an outage impacting subscribers in Montrose and Delta County. Our Network Operations Team is actively working to investigate and resolve the problem and restore services as quickly as possible.
Updates will be posted here as they become available. We appreciate your patience while we work to restore full service.
Latest Elevate outages
TV Channels Down/Missing - Montrose and Delta County - 5 days ago
Fiber Line Damage - Montrose County - 28 days ago
Fiber Line Damage - Delta County - about 1 month ago
Elevate Data Services - Degraded - Montrose and Delta County - about 1 month ago
TV Channels Down - Delta County - about 1 month ago
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