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This incident has been resolved.
We believe we have this issue worked out with the vendor. If you are having issues, please don't hesitate to reach out. We will monitor for stability.
Elevate Network Operations has been made aware of an issue impacting voice service availability on select models of Elevate-provided hardware. Customers affected by this may experience no dial tone and the inability to receive calls. We are engaging the vendor of the impacted equipment to reach a solution and a fix to the problem. We appreciate your patience as we work to restore service. We will post updates as they become available.
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