Outage in ElevenLabs
Agents Platform: Degraded performance during knowledge base uploads and audio downloads
Resolved Minor
January 19, 2026 - Started 2 months ago
- Lasted about 6 hours
Incident Report
The Agents platform is experiencing degraded performance when uploading knowledge base documents and downloading audio. We are investigating the issue.
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 01/19/2026 04:07PM
This issue has now been resolved, though we are continuing to monitor closely.
IDENTIFIED
2 months ago - at 01/19/2026 12:52PM
The issue has started occurring again, and the team is currently looking into it.
RESOLVED
2 months ago - at 01/19/2026 12:07PM
The degraded performance affecting knowledge base uploads and audio downloads on the Agents platform has been resolved.
INVESTIGATING
2 months ago - at 01/19/2026 10:52AM
The Agents platform is experiencing degraded performance when uploading knowledge base documents and downloading audio. We are investigating the issue.
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