Outage in ElevenLabs
Voices not showing up in EU and India data residency workspaces
Resolved Minor
May 04, 2026 - Started 25 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
ElevenLabs experienced an issue where voices were not displaying in EU and India data residency workspaces, while default voices, 'My Voices' section, and Voice Collections remained unaffected. The team identified the root cause and released a fix to resolve the problem. The incident lasted 3.1 hours with a minor impact classification.
We are currently investigating an issue preventing voices from appearing in EU and India data residency workspaces. Default voices, voices in the 'My Voices' section, and Voice Collections are unaffected.
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Latest Updates ( sorted recent to last )
IDENTIFIED
25 days ago - at 05/04/2026 04:12PM
We have identified the source of the issue and are releasing an update to resolve it.
INVESTIGATING
25 days ago - at 05/04/2026 03:32PM
We are currently investigating an issue preventing voices from appearing in EU and India data residency workspaces. Default voices, voices in the 'My Voices' section, and Voice Collections are unaffected.
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