Outage in ElevenLabs
Conversation latency
Resolved Minor
February 27, 2026 - Started 2 months ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
ElevenLabs experienced increased conversation latency affecting Gemini models for 1.3 hours, with conversations experiencing elevated response times but not failing due to fallback mechanisms. The issue was identified as originating from their cloud provider, and ElevenLabs worked with them to resolve it. Error rates decreased and the incident was resolved after cloud provider confirmation.
We are currently investigating increased conversation latency affecting the Gemini models.
Conversations are not failing due to fallbacks; however, we are observing elevated response times.
We are actively working with the cloud provider to diagnose and resolve the issue.
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 02/27/2026 02:25PM
Error rates have decreased, and we are currently awaiting confirmation from the cloud provider.
IDENTIFIED
2 months ago - at 02/27/2026 02:20PM
The issue has been identified as originating from the cloud provider. We are actively working with them to resolve it.
INVESTIGATING
2 months ago - at 02/27/2026 01:50PM
We are currently investigating increased conversation latency affecting the Gemini models.
Conversations are not failing due to fallbacks; however, we are observing elevated response times.
We are actively working with the cloud provider to diagnose and resolve the issue.
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