Outage in ElevenLabs
Degraded SIP Calls – Transfer to Human Affected
Resolved Minor
March 31, 2026 - Started 21 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
ElevenLabs experienced a 4.9-hour service degradation affecting SIP calls, specifically impacting the transfer-to-human functionality. The company investigated the issue and deployed an update to resolve the problem, followed by monitoring to ensure stability.
We are currently investigating an issue with SIP calls that is impacting the transfer-to-human flow. We are working on a fix.
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Latest Updates ( sorted recent to last )
MONITORING
21 days ago - at 03/31/2026 09:58AM
We have pushed an update, and we are currently monitoring the situation.
INVESTIGATING
21 days ago - at 03/31/2026 09:28AM
We are currently investigating an issue with SIP calls that is impacting the transfer-to-human flow. We are working on a fix.
Latest ElevenLabs outages
SIP Call Failures - 8 days ago
Errors with workspaces for new users (created today) - 19 days ago
Intemittent failures on inbound SIP calls - 22 days ago
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