Outage in ElevenLabs
Intemittent failures on inbound SIP calls
Resolved Minor
March 30, 2026 - Started about 2 months ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
ElevenLabs experienced intermittent failures affecting inbound SIP calls starting March 29th at 15:33 UTC. The service disruption lasted 11 minutes while the team investigated the root cause and implemented mitigation measures.
On March 29th around 15:33 UTC, some inbound SIP calls began failing intermittently. We are investigating root cause in parallel with mitigation.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 months ago - at 03/30/2026 08:23AM
A fix has been released. We are currently monitoring the situation, and we have not observed any errors at this time.
INVESTIGATING
about 2 months ago - at 03/30/2026 07:28AM
We are continuing the investigation, and our team is actively looking into this.
INVESTIGATING
about 2 months ago - at 03/30/2026 06:40AM
We are reopening the investigation regarding the SIP calls.
RESOLVED
about 2 months ago - at 03/30/2026 06:26AM
Since applying mitigations, we're no longer seeing call failures. We're continuing to look into the root cause.
INVESTIGATING
about 2 months ago - at 03/30/2026 06:16AM
On March 29th around 15:33 UTC, some inbound SIP calls began failing intermittently. We are investigating root cause in parallel with mitigation.
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