ElevenLabs experienced a minor incident affecting website access and API usage for users with workspaces created on the same day, while existing users remained unaffected. The issue impacted a small percentage of new users for approximately 1.1 hours. Mitigating actions were deployed and the service was restored to normal operation.
Mitigating actions started rolling out, and we are monitoring the error rate.
We are investigating an issue affecting the access to the website and API usage of a small percentage of ElevenLabs users. This only impacts workspaces created today, and existing users aren't impacted.
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