ElevenLabs experienced a minor incident affecting website access and API usage for users with workspaces created on the same day, while existing users remained unaffected. The issue impacted a small percentage of new users for approximately 1.1 hours. Mitigating actions were deployed and the service was restored to normal operation.
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Mitigating actions started rolling out, and we are monitoring the error rate.
We are investigating an issue affecting the access to the website and API usage of a small percentage of ElevenLabs users. This only impacts workspaces created today, and existing users aren't impacted.
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