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Outage in ElevenLabs

Agent Tool Creation and Update Does not Save

Resolved Minor
June 25, 2026 - Started about 1 month ago - Lasted about 2 hours

Incident Report

Summary AI Generated

ElevenLabs experienced a 2.2-hour minor incident where agent tools configured with POST, PUT, or PATCH HTTP methods could not be saved when created or updated. This prevented users from configuring or modifying agent tools using these methods. Engineers identified the root cause and implemented a fix to resolve the issue.

Currently, creating and updating agent tools when the tool has the Post, Put, and Patch methods in the tool configuration does not allow the tool to save. Our engineers have identified the core issue and are currently working to implement a fix.

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IDENTIFIED about 1 month ago - at 06/25/2026 02:54PM

Currently, creating and updating agent tools when the tool has the Post, Put, and Patch methods in the tool configuration does not allow the tool to save. Our engineers have identified the core issue and are currently working to implement a fix.

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