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Outage in ElevenLabs

Elevated error rates on TTS, STT APIs

Resolved Minor
August 03, 2026 - Started 20 days ago - Lasted 4 minutes

Incident Report

Summary AI Generated

Between 06:39 and 07:13 UTC on August 3, a network issue at an upstream cloud provider caused elevated error rates and intermittent connection timeouts affecting ElevenLabs' Text-to-Speech and Speech-to-Text APIs. At peak impact, approximately 2% of STT requests and 1% of TTS requests failed, though retries generally succeeded. The provider resolved the issue at 07:13 UTC, after which error rates immediately returned to normal.

Between 06:39 and 07:13 UTC on August 3, a network issue at our upstream cloud provider caused elevated error rates and intermittent connection timeouts on Text-to-Speech and Speech-to-Text requests. At peak, approximately 2% of Speech-to-Text and 1% of Text-to-Speech requests were affected; retried requests generally succeeded. The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.

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IDENTIFIED 20 days ago - at 08/03/2026 09:34AM

Between 06:39 and 07:13 UTC on August 3, a network issue at our upstream cloud provider caused elevated error rates and intermittent connection timeouts on Text-to-Speech and Speech-to-Text requests. At peak, approximately 2% of Speech-to-Text and 1% of Text-to-Speech requests were affected; retried requests generally succeeded. The provider resolved the underlying issue at 07:13 UTC and error rates immediately returned to baseline.

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