ElevenLabs' ElevenReader app experienced elevated error rates for approximately 4 hours, causing pages to fail to load and the app to be inaccessible. The root cause was identified and a fix was implemented, with streaming functionality recovering first before full service restoration. The incident was classified as minor and resolved within the same day.
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Services have started recovering. Streaming is now functional, and we're working to restore service to other impacted product areas.
We've identified the cause and are currently implementing a fix to restore full service availability.
We're currently investigating an elevated error rate occurring with ElevenReader. Some pages may fail to load, or the app may be inaccessible.
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